WheelOfFortune Privacy Policy

At Wheel of Fortune Casino, we are committed to protecting the personal information you share with us when you register, deposit, play and withdraw on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it and the choices you have regarding your information. We at WheelOfFortune operate under a licence granted by the New Jersey Division of Gaming Enforcement, and our privacy practices are designed to comply with the Casino Control Act and applicable New Jersey and federal data protection law. Wheel of Fortune Casino is owned and operated by BetMGM, LLC, Harborside Plaza 2, 200 Hudson Street, Jersey City, NJ 07311, an indirect partially owned subsidiary joint venture of MGM Resorts International and Entain plc, with the Wheel of Fortune brand licensed from Califon Productions, Inc. By creating an account or using our services, you agree to the collection and use of information as described below.

Information We Collect

We collect several categories of information to verify your identity, process transactions and provide our services responsibly. Because BetMGM holds Casino Service Industry Enterprise licence number 487-50 and conducts online gaming through Marina District Development Company LLC, d.b.a. Borgata Hotel Casino & Spa under internet gaming operator licence NJIGP 23-001, we are legally required to confirm that every player is 21 or older, a legal resident of the United States and physically located in New Jersey when wagering.

  • We collect registration details such as your name, date of birth, address, email, phone number and Social Security number for identity verification.
  • We collect financial information including deposit and withdrawal method details for VIP Preferred, Visa, Mastercard, American Express, Discover, PayPal, Venmo, Apple Pay, PayWithMyBank, Online Banking, bank wire, Borgata PlayPlus and PayNearMe transactions.
  • We collect geolocation data every time you attempt to place a wager, to confirm you remain within the State of New Jersey.
  • We collect gameplay and account activity data, including your history across Wheel of Fortune slots, table games and live dealer titles.
  • We collect technical data such as IP address, device type, browser and log-in timestamps whenever you access our Wheel of Fortune app or website.
  • We collect communications you send us through live chat, email or telephone support.

How We Use Your Information

Our WheelOfFortune platform uses your data to open and maintain your account, process deposits and withdrawals, verify your age and location, prevent fraud and comply with anti-money laundering obligations. We also use your information to personalize promotions such as our New Casino Player Offer and Bet and Get Bonus Spins, to operate our Wheel of Fortune bonus and wheel of fortune free spins programs, and to communicate important account or regulatory notices. When you use your wheel of fortune login credentials to access your account, we log this activity to secure your session and detect unauthorized access attempts.

We may also use aggregated, non-identifying data to analyze trends in wheel of fortune slots engagement and improve the performance of our wheel of fortune casino app and wheel of fortune application across desktop, mobile web and mobile app versions.

Cookies and Tracking Technologies

Here at WheelOfFortune, we use cookies and similar technologies to keep you signed in, remember your preferences, measure site performance and deliver relevant advertising. Cookies allow us to recognize returning players who use their wheeloffortune login or wheeloffortune com login credentials, so you do not need to re-enter information unnecessarily. You can manage cookie settings through your browser, though disabling certain cookies may limit your ability to use features such as wheel of fortune live dealer games or account authentication.

Third-Party Technologies

We work with trusted analytics, marketing and payment partners who may place their own cookies or tracking pixels on our site to help us understand usage patterns and deliver relevant offers. These partners are contractually required to handle your data in accordance with applicable privacy law.

How We Share Your Information

We do not sell your personal information. We may share data with:

  • Payment processors and banking partners required to complete deposits and withdrawals, including VIP Preferred, PayPal, Venmo and Play+ providers.
  • Regulatory authorities, including the New Jersey Division of Gaming Enforcement, as required by our licence obligations.
  • Affiliated companies within MGM Resorts International and Entain plc, and Califon Productions, Inc. as licensor of the Wheel of Fortune brand, solely for operational, compliance and brand-licensing purposes.
  • Identity verification, fraud prevention and responsible gaming service providers.
  • Law enforcement agencies where legally required, including for self-exclusion or fraud investigations.

Data Security

We at WheelOfFortune guarantee that industry-standard encryption, firewalls and access controls protect the information stored on our servers. Your payment details, entered when depositing through Visa, Mastercard, American Express, Discover or bank wire transfer, are encrypted and only accessible to authorized personnel. While no system is completely immune to risk, our WheelOfFortune team continuously monitors our platform for suspicious activity, including irregular use of a wheel of fortune login or repeated failed access attempts.

Data Retention

We retain your personal and financial information for as long as your account remains active and for a period afterward as required by New Jersey gaming regulations, tax law and anti-money laundering rules. Records relating to deposits, withdrawals and identity verification are generally kept for a minimum retention period mandated by our licensing authority, even after account closure.

Your Privacy Rights

Depending on your state of residence, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain marketing communications. You can exercise these rights by contacting our support or legal teams using the details below. If you choose to self-exclude or opt out of promotional contact, we will update our records accordingly, though certain regulatory and transactional data must still be retained.

  • You may request a copy of the personal data we hold about you.
  • You may ask us to correct inaccurate information in your profile.
  • You may opt out of marketing emails at any time while remaining subject to mandatory account notifications.
  • You may request account closure or self-exclusion through our Responsible Gaming team.

Accessing Our Services

Whether you use our Wheel of Fortune app, desktop site or mobile web browser, the same privacy protections apply. Every time you use your wheeloffortune casino login or wheeloffortune app credentials, our systems verify your identity and location before allowing wagering activity. Our Wheel of Fortune application and wheeloffortune casino app are designed with secure authentication protocols to protect your account against unauthorized access.

Children's Privacy

Our services are strictly limited to persons 21 years of age or older who are physically located in New Jersey. We do not knowingly collect information from minors, and any account found to belong to an underage individual will be closed immediately and reported as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will post any material changes on this page, and continued use of Wheel of Fortune Casino after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details below.

  • Customer support: support.nj@WheelOfFortune Casino.com
  • Formal complaints: formalcomplaint.nj@WheelOfFortune Casino.com
  • Responsible gaming: responsiblegaming.nj@WheelOfFortune Casino.com
  • Legal department: legaldepartment@betmgm.com
  • Opt-out requests: optout@betmgm.com
  • Accessibility: accessibility@betmgm.com
  • Telephone: 609-508-8207 (24/7 Customer Care)